Establish consumer loyalty: Don't just is this an opportunity to engage with your happy consumer, but to reaffirm why they chose you and why they must continue to decide on you. Build the trigger-and-impact relations among the different variables Starbucks’ manufacturer impression – feasible sources of impact: As with https://case-study-helper21163.articlesblogger.com/52091656/not-known-facts-about-hbr-case-study-analysis