Buyer knowledge was unfold across these platforms, which makes it tricky to proficiently track their shopper journey. Because of this, their churn fee increased in addition to shopper dissatisfaction. They in many cases are used to illustrate a selected concept or strategy, to offer an in depth description of a https://dominickeioqx.tokka-blog.com/31119974/the-basic-principles-of-hbs-case-study-writing-help